All our products come with a Satisfaction Guarantee. Please contact us at your earliest convenience, if any of our products fail to perform to your satisfaction. We will do our best to help determine the proper remedy, and provide options should you wish to return the product. Options available to our customers include money back, or return for exchange. Please contact customer service for more information, should you wish to return an item. Thank you.

Konzen Company
2721 W Peterson Avenue
Chicago, Illinois 60659
708 878-7636